MOOD:ON HOLD MESSAGING
Keep Callers on the line. Connect with your customers with on hold messaging that delivers results.
Silence is the sound of a missed opportunity. Create a positive on-hold experience and make the most of every call with on-hold messaging from Mood. Reduce hang-ups, drive sales and engage callers with relevant information that makes the time fly by.
- Increase awareness of products and services
- Manage call traffic, provide hours of operation
- Increase employee productivity
- Highlight promotions and supplement marketing efforts
- Invite customers to like your business on social channels and visit your website
“Our hospital has used Mood’s services for more than 20 years, and we couldn’t imagine using anyone other than Mood for our on hold messaging needs.”
HOW IT WORKS
Whether you’re looking to promote the latest offerings or create an atmosphere that reinforces your brand image, Mood will design a messaging experience that connects with your customers in extraordinary ways.
#1 Collaboration
#2 Create
#3 Approve
#4 Produce
VOICE DESIGN PORTAL
With our easy-to-use online Voice Design portal, we make on hold messaging simple. With a few quick clicks, you can:
- Create scripts and submit orders
- View order history
- Manage voice talent and music style preferences
- View account settings
- Approve messages or request changes
Messaging Samples
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+ More than 85% of callers prefer on-hold messages over silence. - Cellular Marketing Magazine
%
of callers make a purchase as a result of something they heard on-hold. –Maximarketing
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Caller retention increases by 40% when on-hold messaging is played. – US West
CONNECT WITH US
Elevate your customer experience through the power of MOOD:MEDIA. Contact us today.